Answer
Aug 19, 2024 - 04:04 AM
Production for Promotion Pros products vary based on imprint method and can be found on the item page. Once you approve the artwork, production time begins. Our Customer Service Representatives are available Monday – Friday 7:30 am to 5:30 pm CST to discuss which delivery method is right for you. In most cases, we offer priority overnight or FedEx 2day. Our normal shipments are via FedEx Ground, to the Continental USA. Please contact us before your artwork is approved for production if you have a courier account that you wish to use. Split shipments are also available at an additional cost.
Promotion Pros cannot be held accountable for any shipping errors, damage, or shipping delays occurring once the goods have left the warehouse.
- FedEx Priority Overnight- FedEx Priority Overnight® will deliver your package by 10:30 a.m. the next business day. In some locations this time may be later in the day.
- FedEx Standard Overnight- FedEx Standard Overnight® will deliver your package by 5:00PM the next business day. In some locations this time may be later in the day.
- FedEx 2 Day- FedEx 2Day® will deliver your package in 2 business days by 4:30 p.m. to most areas (by 8 p.m. to residences).
- FedEx Ground- FedEx Ground® service is Day-definite delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination. Delivery by the end of business day. It is a cost-effective solution for routine shipments that don't need the speed of express shipping. You receive reliable delivery for packages up to 150 lbs. with the precise date of delivery based on distance from origin to destination.
- LTL Freight- For larger orders and bulky product we may use an LTL Carrier for delivery, Talk with you customer service rep for delivery times
